♥ Decor material: natural wood / oak wood
♥ Size: Width 10″/25.19 cm, Height 9″/22.75 cm
If you need a different size, please ask us
HOW TO ORDER DECOR:
♥ You can add the names and date (on feet) you would like to have engraved on your heart into the “Note To Seller” box before you place your order.
Send us a message if you need something special. We will be happy to quote you for a new design.
You are welcome to use our email firstname.lastname@example.org for any questions or to request a price offer. In case of any urgent matters, you are welcome to make a phone call – +371 23270717
1.Order: When the product has been chosen, please send an email to email@example.com including all the details and adjustments that come to your mind. If you want to make a unique design or combine two existing ones, let us know or, if possible, add a picture or a photo that illustrates your vision. (1–2 working days)
2. Draft: Before the actual manufacturing process, we will send you a draft for approval to make sure that everything goes hand in hand with your expectations. (2–3 Working days)
3. Payment: When the draft is approved, you will receive a 100% beforehand payment invoice. To make a payment you can either use Paypal (firstname.lastname@example.org) or one of the 10 different payment methods available on our Etsy store. If you choose the Etsy option, we will send you a specially generated personalized link.
4. Production: Once we’ve received the payment, we will start producing the order. The duration of production depends on the product type and the amount ordered. Usually, it takes from 3–5 working days, but, depending on the order size, it can take up to 1–3 weeks to produce and (+) ship. (3–… working days)
5. Shipping: For shipping, we are employing Latvian postal service. In urgent cases, it is possible to use EMS (express mail service), but the prices may vary. The shipping takes from 3 business days (as a minimum) and may vary depending on your location – Europe, USA or other regions* (3– 14 working days)
*Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.